Refund policy
Returns and Refunds Conditions:
- Returns are accepted within 14 days from the date of delivery for all products.
- The item must be in its original condition, unused, and in the original packaging to qualify for a return.
- Certain products may not be eligible for return, such as "clearance" and "final sale" items
Process for Returns:
- To initiate a return, please contact our customer service team within the 14-day window.
- You will be provided with return instructions, including the return shipping address and any necessary documentation.
- Once the returned item is received and inspected, we will process your refund.
Refund and Return Shipping Costs:
- The refund amount will be the original price of the product minus the cost of total shipping.
- 15% restocking fee
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Refunds will be issued to the original payment method within 5β7 business days after the return is processed.
Timeframes:
- You have 14 days from the delivery date to request a return.
- The refund will be processed once the returned item is received and inspected, generally within 5β7 business days.